The AI-First Student Experience - Aric Cheston and Drew Stock, EDUCAUSE Review

Students dealing with the size and complexity of a college or university and trying to navigate its systems can become frustrated or even drop out if the barriers within its required processes hamper their progress. Thoughtful application of artificial intelligence can support advisors and faculty in guiding students to graduation and help students themselves stay on track and take full advantage of the resources available. Using AI technologies to mediate the interaction between the student and the institution will not only eliminate many obstacles to student success, but will empower the professionals who have made it their life's work to help students succeed. http://er.educause.edu/articles/2017/6/the-ai-first-student-experience